22 June 2007
"Well, you've done something to it"
This phrase conjours immediate feelings of fear, irritation, inadequacy and indignation at the unfairness of it. I have heard it frequently over the last couple of weeks and even whilst writing this I can feel the same stirrings of denial on my part and certainty on the part of OH , Ranger and any other IT person with whom I consult. If I use a piece of equipment or machinery and switch it off, when I come to use it again I expect that it will work in the same way as it did on the previous occasion I used it.
My new computer does not work on this principle; whether it is the operating system (Vista) or the computer itself I do not know but I do know that there have been several occasions recently when the machine could cheerfully have been pitched out of the window. Of course, when asking for help from the men in my life who can help it is that phrase which causes my blood pressure to rise and my courtesy to fly away! If I had done something to it of which I was aware, I would know that - saying that I have changed a file name or moved something is not awfully helpful when I know that all I have done is switched the wretched thing off and switched it on again!!
The latest crisis came about when I logged on last night to post a few irrelevancies and discovered that, following some essential updates which Windows downloaded, all the pictures on my web site had gone. I have spent some considerable time and energy replacing them and hoping that they will not get lost again. Preventative measures have been taken and I will not ask for help unless I am desperate; I do not include in this rant my son, who usually responds with the utmost patience when I phone in desperation but is, of course, limited by the fact that he cannot see my screen so the conversation does tend to become tortuous.
I am sure that improvements to Vista will iron out a lot of the problems; until then I will be patient and back up everything in sight against future calamities. There, that's off my chest!